← The four motions
Motion 04

Financial
management

Finance operations is where the revenue system is finally settled. A deal that is booked, delivered, and renewed still has to be priced, invoiced, collected, recognized, and taxed correctly — and every disagreement left open upstream lands here as a restatement, a credit note, or an aged receivable.

What we run

Scope
  • 01Revenue recognition policy
  • 02Quote to cash and billing
  • 03Payments and collections
  • 04Tax and compliance
  • 05Pricing, discounting, and margin

You already
recognise this.

None of these are diagnoses. They are the symptoms leaders describe before anyone has looked at the data.

  • Booked revenue and recognized revenue disagree, and nobody can reconcile the gap quickly.
  • Invoices are corrected after issue because the order was captured with the wrong terms.
  • Days sales outstanding drifts upward and collections is treated as a chase, not a process.
  • Non-standard terms are agreed in the close and discovered by finance at month end.
  • Tax treatment is decided per deal rather than by a written rule per jurisdiction.

Where it leaks

Seams

Sales to finance

Order capture, pricing, and contract terms leave the CRM in a shape billing cannot use, so the invoice is rebuilt by hand and the revenue schedule is rebuilt after that.

Customer to finance

Mid-term changes, credits, and co-terming happen in the customer motion and reach finance late, so recognized revenue and renewal value drift apart.

Finance to the board

Bookings, billings, and recognized revenue are each defined slightly differently, so three true numbers describe one quarter and none of them fully agrees.

What it costs you

The business case

Revenue leakage

Entitlement delivered but never billed

Uplifts, overages, and mid-term additions that never reach an invoice are revenue already earned and already paid for. It is the quietest leak in the system because nothing fails.

Cash held up

Correct revenue collected late

Invoice disputes almost always trace back to order capture, not to the customer. Every corrected invoice restarts the payment clock and moves cash out of the quarter.

Margin conceded

Discount and terms granted outside policy

Where pricing rules are advisory, realized price drifts below list on the deals with the least oversight, and the effect is only visible in the margin line months later.

Why fund
this work.

01

One order shape ends the rework

Agreeing how a deal must be captured before it can be invoiced removes the manual rebuild between the CRM and billing. It costs no license spend and takes days out of every invoicing cycle.

02

A written recognition policy survives audit

One published treatment per contract type, applied the same way every period, is what makes the revenue number defensible without a reconciliation exercise each quarter.

03

Collections is a cadence, not a chase

Aging thresholds with a named owner and a dated action recover cash on terms you already agreed, without renegotiating a single contract.

What we
instrument.

Booked to billed to recognized
The same period read three ways on one written definition, with the variance explained rather than absorbed.
Days sales outstanding
Median days from invoice issue to cash received, split by segment and by contract type.
Invoice accuracy
Share of invoices issued without a subsequent correction or credit note, traced back to the capture error.
Realized price
Achieved price against list by segment, with every out-of-policy discount attributable to an approver.

The cadence we run

01

Weekly cash and collections review

Aged receivables over threshold read with a named owner and a dated action per account.

02

Monthly close read

Bookings, billings, and recognized revenue reconciled on one definition, with the variance explained in the same meeting.

03

Quarterly pricing and policy review

Realized price, discount exceptions, and tax treatment reviewed against written policy rather than against precedent.

The first ninety days

Engagement
Days 1–30

One order-to-invoice shape

The minimum contract and order data required for a correct invoice defined once, enforced at close, and applied to the open book so the rebuild between systems stops.

Days 31–60

Recognition and tax written down

One recognition treatment per contract type and one tax rule per jurisdiction published, with the current period re-read against both.

Days 61–90

Cash and margin under cadence

Collections running to aging thresholds with named owners, pricing exceptions routed through an approval with an SLA, and the close read published on one reconciled basis.

Delivery runs through vetted RevOps operators in the Nuvello network, on the platform you already own. Nothing pauses while the baseline is built, and the cadence is designed to keep running once we step out of the room.

Fair
questions.

This is our accounting team's job, not an operations project.
The accounting is rarely the problem. The problem is what reaches accounting: order data captured for a CRM stage rather than for an invoice. That fix sits upstream, in the same seams the other three motions live in.
We are about to implement billing software.
Then this is the right moment. A billing platform inherits whatever the order capture gives it, so the definitions decided now determine whether the implementation removes rework or automates it.
Our revenue is simple — subscriptions, one currency.
Then the work is short. Simplicity makes a written policy cheap to produce and easy to hold; it does not stop uplifts, credits, and mid-term changes leaking value between systems.

A close where booked, billed, and recognized reconcile on one written definition, and cash arrives on the terms that were actually signed.

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The other motions