CRM Platform Optimisation
Setting up and maintaining CRM systems like Salesforce and HubSpot, adapting workflows, integrating tools, and training client teams.
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Agency
EBQ
MarketingOps
RevOps
Cross-discipline
EBQ offers outsourced sales and marketing services, including CRM management, data solutions, digital marketing, appointment setting, and sales teams. They aim to engage prospects and customers at each stage of the buyer's journey. The company provides a managed layer for these services, enabling clients to focus on core business functions.
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Section 01Covers outsourced sales & marketing operations. Worth a scoping call before assuming they've done your specific stack.
“EBQ supports client growth by providing outsourced expertise across CRM, data, marketing, appointment setting, and sales, aiming to streamline operations and enhance market engagement.”
Value proposition
Section 02EBQ specialises in outsourced sales and marketing solutions, supporting businesses across various stages of the buyer's journey. Their offerings encompass CRM setup and maintenance, B2B data solutions, digital marketing campaigns, appointment setting, and fully managed sales teams. They aim to provide expertise and infrastructure that clients might lack internally, offering a flexible and scalable alternative to in-house teams.
The company positions itself as a partner that can address challenges such as managing multiple teams, lacking specific expertise, generating leads, improving CRM utilisation, enhancing brand presence, retaining customers, and closing deals. By outsourcing these functions to EBQ, clients can reportedly reduce overhead costs, access experienced professionals, and expand their sales pipeline and market reach.
Core competencies
Section 03B2B Data Solutions
Building and refining databases with targeted and accurate prospect information, utilising industry databases and proprietary scraping technology for manual verification.
Digital Marketing
Nurturing prospects through email marketing, content marketing, website design, paid search, social media, and creating branded assets.
Appointment Setting & Lead Qualification
Conducting cold calling and qualifying marketing leads to provide sales-ready prospects for client sales teams.
Outsourced Sales Development
Providing quota-driven sales teams to accelerate pipeline growth, close deals, and manage customer relationships.
Customer Experience Management
Engaging with existing customer databases, addressing inquiries, and identifying upsell opportunities to deepen customer relationships.
Products & services
Section 04- CRM
- Setup and maintenance of CRM platforms in line with best practices and business goals, including Salesforce and HubSpot expertise.
- Data
- Building and polishing reliable databases with targeted and accurate prospect information, using various data collection and verification methods.
- Marketing
- Nurturing prospects through email marketing, content marketing, website design, paid search, and social media activities.
- Appointment Setting
- Cold calling target accounts and qualifying marketing leads to deliver sales-ready leads to client sales representatives.
- Sales
- Provision of quota-driven sales teams to rapidly grow sales pipelines and facilitate deal closures.
- Customer Experience
- Customer service representatives engage with current customer databases to answer questions and identify upsell opportunities.
Key takeaways
Section 05- Managed Services
- EBQ offers a managed layer for their outsourced teams, allowing clients to delegate operational oversight and focus on strategic tasks.
- Expertise Access
- Clients gain access to seasoned professionals with multi-industry experience, providing strategic insights and specialised skills without the need for in-house recruitment.
- Sales Pipeline Growth
- The company provides services like persistent outreach, lead qualification, and dedicated sales teams to expand and convert sales opportunities.
- Cost Efficiency
- Outsourcing with EBQ helps clients bypass HR-related costs associated with in-house teams, including salaries, benefits, and equipment.
- Integrated Approach
- EBQ covers the entire buyer's journey with services spanning CRM, data, marketing, appointment setting, and sales, providing a comprehensive solution.
FAQ
Section 06- What areas of expertise does EBQ offer?
- EBQ provides expertise in CRM, Data, Marketing, Appointment Setting, and Sales.
- How does EBQ help with sales pipeline growth?
- EBQ expands sales pipelines through persistent outreach, cold calling, lead qualification, and by providing outsourced, quota-driven sales teams.
- What kind of CRM support does EBQ provide?
- EBQ offers CRM setup, maintenance, workflow adaptation, tool integration, and user training for platforms like Salesforce and HubSpot.
- What are the benefits of outsourcing with EBQ?
- Benefits include accessing seasoned experts, gaining personalised solutions, expanding the sales pipeline, optimising CRM, creating a strong brand presence, deepening customer relationships, converting opportunities, and bypassing HR-related overhead costs.