Commercial Strategy
Refining and strengthening commercial strategies to secure activities, consolidate client capital, and acquire new markets.
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Agency
PRO Contact 360
RevOps
PRO Contact 360 offers multichannel solutions to enhance commercial development and optimise prospecting strategies. Their services aim to smooth business operations, shorten sales cycles, and build customer relationships by integrating various communication and prospecting methods.
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Section 01Built around outsourced commercial/marketing dept. Whether that's a fit depends entirely on your stack.
“The company focuses on a multichannel approach to commercial development, encompassing outbound prospecting, inbound call management, and digital marketing, complemented by client relationship training and event support.”
Value proposition
Section 02PRO Contact 360 provides a range of services designed to improve commercial development and streamline prospecting efforts. They focus on combining various communication channels to help clients smooth their business activity, reduce sales cycles, and foster strong customer relationships. Their offerings span from outbound telemarketing and inbound call centre services to digital marketing and social media engagement.
The company supports clients in refining or strengthening their commercial strategy, ensuring a consistent commercial presence, and managing customer interactions across multiple platforms. They also offer training to enhance customer relationship management skills and assist with the organisation and optimisation of traditional and digital events.
Core competencies
Section 03Outbound Telemarketing
Providing consistent telemarketing services to ensure timely presence and achieve regular results, acting as an outsourced sedentary sales department.
Inbound Call Centre
Managing all incoming calls, including switchboard, after-sales service, consumer service, and information requests, to ensure customer demands are met.
Digital Marketing & Social Media
Guiding clients in implementing digital transformation to respond to customer and prospect inquiries across various digital channels.
Customer Relationship Training
Training teams to master customer relations and improve operational competencies for individual and collective performance.
Event Management
Assisting with traditional and digital events to optimise performance and increase participation rates, including webinars.
Products & services
Section 04- Commercial Development
- Assisting with commercial strategy to secure activity, consolidate client base, and acquire new markets.
- Telephone Prospecting
- Providing continuous outsourced telemarketing to ensure constant presence and consistent results.
- Call Centre Services
- Managing inbound calls, including switchboard, after-sales, consumer service, and information requests.
- Direct Marketing & Social Media
- Guiding clients in digital transformation to address customer and prospect needs across all channels.
- Customer Relationship Training
- Training teams to improve customer relationship management skills and overall performance.
- Events & Webinars
- Supporting the organisation and optimisation of traditional and digital events to enhance participation.
Key takeaways
Section 05- Multichannel Approach
- PRO Contact 360 integrates multiple communication channels to provide a comprehensive strategy for commercial development and prospecting.
- Sales Cycle Efficiency
- Services are designed to shorten sales cycles and contribute to smoother business activity for clients.
- Customer Relationship Focus
- The company emphasizes building quality customer relationships through effective communication and dedicated training.
- Outsourced Sales & Support
- PRO Contact 360 acts as an outsourced service provider for telemarketing and call centre operations, enabling continuous support.
- Digital Transformation Support
- They assist businesses in navigating digital transformation for marketing and customer engagement on social media and other digital platforms.
- Experience and Volume
- The company highlights over 25 years of experience, over 3,500 operations, and over 5.6 million telephone contacts made.
FAQ
Section 06- What is PRO Contact 360's core offering?
- PRO Contact 360 offers multichannel solutions aimed at improving commercial development and optimising prospecting strategies.
- How long has PRO Contact 360 been in operation?
- PRO Contact 360 has been in operation for over 25 years.
- What kind of results does PRO Contact 360 claim?
- The company states it has completed over 3,500 operations and made over 5,600,000 telephone contacts.
- Does PRO Contact 360 offer training services?
- Yes, PRO Contact 360 offers training in client relationship management to improve team competencies.