AI Consulting
Provides AI strategy and implementation solutions to enhance innovation, efficiency, and achieve measurable results.
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Agency
Slalom
MarketingOps
Cross-discipline
Slalom is a business and technology consulting company focused on delivering outcomes and partnering with leaders. They offer end-to-end services from strategy to digital product building, aiming to accelerate client vision with practical solutions. Their work encompasses areas such as AI consulting, customer experience, and legacy modernization.
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Section 01A salesforce strategy, implementation, CX transformation shop worth a look if you want a partner who's done this exact migration before.
“Slalom's approach combines deep listening with knowledge sharing, empowering client teams to sustain momentum.”
Value proposition
Section 02Slalom positions itself as a 'fiercely human business and technology consulting company' that prioritises outcomes and works collaboratively with client leaders. They provide comprehensive services, from strategic planning to digital product development, with the aim of accelerating client objectives through practical solutions. A key aspect of their methodology involves sharing expertise to enable client teams to maintain progress independently after engagements conclude.
The company's offerings span several critical business areas, including AI strategy and implementation, enhancing customer interactions, and modernising legacy systems. They also leverage industry-specific knowledge and insights gained across various sectors, often collaborating with a network of technology partners to co-create and deliver solutions. Slalom's overarching purpose is to assist organisations in achieving ambitious goals, fostering innovation, and building for the future.
Core competencies
Section 03Customer Experience Transformation
Focuses on meeting customers in critical moments and shifting marketing strategies for growth.
Legacy Modernization
Offers solutions to update and transform existing systems.
Contact Centre Transformation
Aims to shift perceptions of contact centres from cost centres to connection hubs.
Digital Product Building
Engages in creating digital products as part of its end-to-end service offering.
Industry-Specific Solutions
Applies industry know-how and cross-industry insights to adapt and disrupt various sectors.
Products & services
Section 04- AI Strategy and Implementation
- Consulting services to unlock the potential of AI, driving innovation, efficiency, and measurable results through strategy and practical implementation.
- Future of Marketing
- Services focused on customer engagement, modular marketing strategies, AI-powered personalisation, and digital experience design to drive growth.
- Legacy Modernization
- Solutions designed to update and transform outdated business systems and infrastructure.
- Contact Center Transformation
- Services to improve contact centre operations, viewing them as centres for connection rather than just cost.
- Digital Product Building
- End-to-end services that encompass the creation and development of digital products.
- Strategic Consulting
- Services that span from initial strategy development to holistic solution implementation across various business functions.
Key takeaways
Section 05- Consulting Identity
- Slalom identifies as a 'fiercely human business and technology consulting company' focused on outcomes.
- AI Ambition Gap
- Slalom research suggests a widening gap between AI ambition and execution among businesses.
- Customer-Centricity
- The company aims to help clients engage customers effectively at key interaction points.
- Empowerment
- Slalom's service model includes empowering client teams to maintain momentum after engagements.
- Marketing as a Growth Engine
- Slalom promotes rethinking marketing with modular strategies, AI-powered personalisation, and digital experience design for growth.
- Partnership Ecosystem
- Slalom collaborates with over 700 technology partners, including major players like Salesforce, Adobe, Google Cloud, Microsoft, and AWS, to deliver solutions.
FAQ
Section 06- What type of company is Slalom?
- Slalom is a business and technology consulting company.
- What are some key areas Slalom focuses on?
- Key focus areas include AI consulting, meeting customers in important moments, and legacy modernization.
- How does Slalom work with clients?
- Slalom partners with leaders, leads with outcomes, and provides end-to-end services from strategy to digital product building, sharing knowledge to empower client teams.
- Does Slalom use technology partners?
- Yes, Slalom collaborates with over 700 technology partners, including Salesforce, Adobe, Google Cloud, Microsoft, and AWS, to innovate and co-create solutions.