Agency

TechForce Services

MarketingOps

Analytics & attribution

TechForce Services is an Australian Salesforce Summit Partner that delivers professional services and solutions for enterprises across Australia and the APAC market. They focus on unifying Salesforce platforms, leveraging AI, and providing local support to meet Australian compliance and security standards. Their offerings span implementation, customisation, managed services, and strategic advice, supported by a team of over 600 certified specialists.

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Our read

Section 01

Focused on salesforce migration, integration, analytics, cross-cloud implementation; worth a look if you want deep platform expertise over broad generalist coverage.

“The company's approach centres on providing comprehensive Salesforce expertise grounded in local market understanding and compliance requirements, aiming to de-risk projects and accelerate ROI for Australian enterprises.”
— Directory research note

Value proposition

Section 02

TechForce Services is a Salesforce Summit Partner in Australia, offering a range of professional services and solutions. They assist enterprises in unifying Salesforce platforms and integrating AI, ensuring adherence to Australian compliance and security standards. Their service model emphasises local support, providing immediate on-shore and near-shore assistance through a team of over 600 certified specialists to facilitate quick returns on investment in the APAC market.

The company's value proposition is built on mitigating project risk through expert knowledge, accelerating ROI with tailored solutions, and ensuring quality via certified consultants. They provide holistic guidance to maximise Salesforce investments and have a track record of reliable delivery and rapid issue resolution. Their services are designed to transform operations and enhance customer experience, offering transparent communication throughout the engagement.

Core competencies

Section 03

Salesforce Platform Unification

Bringing together fragmented Sales, Service, and Industry Clouds to improve efficiency and security.

AI-Powered Salesforce Solutions

Developing and implementing AI solutions, such as Agentforce and Einstein automation, built on trustworthy local data for accurate and transparent outcomes.

Salesforce Managed Services

Providing local administration, proactive health checks, and ongoing support to ensure Salesforce environments remain secure, stable, and audit-ready.

Compliance and Security Adherence

Ensuring Salesforce implementations and operations fully align with Australian compliance and security standards.

Custom Development & Integration

Building new features, custom applications, and integrating Salesforce with existing applications and business processes.

Industry-Specific Expertise

Delivering tailored Salesforce solutions for sectors including Education, Financial Services, Public Sector, Healthcare, Manufacturing, Nonprofits, Retail, and Media.

Products & services

Section 04

Salesforce Consulting and Advisory Services: Strategic support for planning Salesforce implementations and maximising investment.
Salesforce Implementation & Customisation Services: Designing and deploying Salesforce solutions, including customisations to boost platform capabilities.
Salesforce Integration Services: Connecting Salesforce with other applications and business processes, including complex integrations like MuleSoft.
Salesforce Managed Services: Ongoing CRM management, administration, system monitoring, and health checks for optimal efficiency and stability.
Agentforce Solutions (AI Agents): Building intelligent Custom AI Agents using Agentforce to automate workflows and enhance customer engagement.
Salesforce Development Services: Building new features, custom applications, and specific functionalities within the Salesforce ecosystem.

Key takeaways

Section 05

Strategic Partnership: TechForce Services positions itself as a top-tier Salesforce Summit Partner, aiming to reduce project risk and accelerate ROI for Australian enterprises.
Localised Expertise: The company offers on-shore and near-shore support, with solutions tailored to Australian compliance, security, and market needs.
Comprehensive Service Offering: They provide end-to-end Salesforce services, from advisory and implementation to ongoing managed services, customisation, integration, and AI solutions.
Focus on AI Integration: A key offering is the integration of AI (Agentforce, Einstein) into Salesforce, grounded in local data for intelligent automation and improved outcomes.
Proven Track Record: The company highlights its 11+ years of experience, 500+ completed projects, 600+ certifications, and a 4.9 AppExchange rating as indicators of reliability and success.
Industry-Specific Solutions: They have demonstrated expertise in implementing Salesforce across various industries, including Education, Financial Services, Public Sector, and Healthcare.

FAQ

Section 06

What is a Salesforce Summit Partner and Why is it Important for Customers?: A Salesforce Summit Partner is the highest tier a Salesforce consulting company can achieve, signifying they meet stringent standards for performance, skills, and customer success, and possess the largest number of certified experts. For customers, choosing a Summit Partner reduces project risk and aids in achieving financial return, as they represent the top 1% of all Salesforce partners.
How can I choose the right Salesforce consulting partner for my business?: When selecting a Salesforce consulting partner, focus on their expertise, experience, and industry knowledge. The ideal partner should align with specific business goals and function as a collaborator.
What Services Do Salesforce Consulting Partners Offer Beyond Core Cloud Implementation?: Top-level Salesforce consulting partners offer a comprehensive suite of technology services beyond core cloud implementation, including complex integration services (e.g., MuleSoft), advanced data solutions (e.g., CRM Analytics), specialised AI solutions (e.g., Agentforce), and full web application development to link Salesforce to business processes.
What Support Do Salesforce Partners Offer Post-Implementation?: Salesforce partners provide full managed services for long-term success, typically including ongoing administrative support, system monitoring, and regular health checks. They also offer Staff Augmentation to fill skill gaps, ensuring the Salesforce platform remains updated and performs optimally.

Quick facts

Profile: Cross motion · Mid-market / Enterprise · Salesforce · Implementation
Headquarters / Primary Focus Region: Australia / APAC
Partner Status: Salesforce Summit Partner
Specialisation: Salesforce consulting, implementation, and managed services, including AI integration
Employee Certifications: 600+ certified specialists
Experience: 11+ years of success (since 2015), 500+ completed projects
Customer Satisfaction: 4.9 AppExchange rating

Researched from techforceservices.com.au · 9/7/2026

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